The torrent of information that poured from Goleta’s Planning Director Peter Imhof on Monday just about matched the flood of projects that face his staff. Complaints from citizens (too much building) and developers (process too slow and repetitive) had led to a proposed reorganization of his department, informed by meetings during 2017 with planners, customers, and residents by management consultant Citygate Associates. The last word was to come from the City Council, but before the councilmembers spoke, Imhof wanted to make sure they understood each issue in detail.
The “dysfunction” described at the Planning and Environmental Review department by Citygate in its report (available in the city staff report) was in part due to the adoption of county policies by the fledgling city and also the pro- and anti-development swings the City Council makeup has shown since then. The report identified the issues primarily as a need to connect the department’s mission with its objectives across all employees, a need for professional development, consistent customer service, and a less-hierarchical organizational structure. Planning personnel had changed — Imhof took the reins last August — and the type of development in the city was likely to: Goleta is moving toward infill projects as compared to the “greenfield” developments it’s faced since incorporating in 2001.
Goleta has more projects than its 15 regular staffers can handle. Taking up the slack are a handful of contract employees — including in Building and Safety — and over a dozen contractors. With an organized list of the projects the three divisions — Advance Planning, Current Planning, and Sustainability Programs — were tackling, as well as the staff time or contractor costs for each, Imhof asked the City Council to hold off revamping the department until key projects were done. “If we make changes now,” he said, “that would distract us from accomplishing the important work items we have on our plates.” Rather, he asked the council to indicate which of the ongoing efforts should have priority.